FAQs
What types of products do you offer?
Restful Devices specializes in innovative solutions for sleep and wellness. Our product range includes silicone magnetic anti-snoring devices designed to promote uninterrupted airflow during sleep, as well as EMS electrode pads that enhance therapy sessions by improving blood circulation and alleviating fatigue.
How do your anti-snoring devices work?
Our silicone magnetic anti-snoring devices utilize a unique design that helps to keep the airway open during sleep. By promoting better airflow, these devices can significantly reduce snoring, leading to a more restful night for both the user and their partner.
What are EMS electrode pads and how do they benefit me?
EMS electrode pads are designed to stimulate muscles through electrical impulses, which can enhance therapy sessions. These pads improve blood circulation, alleviate fatigue, and provide relief from muscle tension, making them an effective tool for recovery and relaxation.
Are your products safe to use?
Yes, all our products are designed with user safety in mind. They are made from high-quality materials that meet industry standards. However, it is recommended to follow the usage instructions provided with each product to ensure optimal safety and effectiveness.
What is your return policy?
We have a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. To initiate a return, please contact us at restfuldevices@gmail.com. Please note that certain items, such as personal care goods, cannot be returned.
How long does shipping take?
Shipping times may vary based on your location and the shipping method selected at checkout. Typically, can take anywhere from 5-27 business days depending on the destination.
Do you offer international shipping?
Yes, we offer international shipping to various countries. During the checkout process, you will be able to select your country to see available shipping options and rates.
Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment until it arrives at your designated address.
What should I do if my item arrives damaged?
If your item arrives damaged or defective, please inspect it upon reception and contact us immediately at restfuldevices@gmail.com. We will evaluate the issue and work to resolve it promptly.
How can I contact customer support?
You can reach our customer support team via email at restfuldevices@gmail.com. Our team is available to assist you with any inquiries or concerns you may have.